Last Updated: June 24, 2026
SL.AM. Catering (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our mobile application and related services.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
Information You Provide
When you use the app, we may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Order information
- Pickup preferences
- Customer support communications
Payment Information
Payments are processed through our third-party payment processor, Stripe. We do not store complete credit card information on our servers.
For more information about Stripe’s privacy practices, visit:
Device Information
We may automatically collect certain information about your device, including:
- Device type
- Operating system version
- App version
- Diagnostic and crash information
Push Notifications
If you enable notifications, we may send messages regarding:
- Order updates
- Pickup notifications
- Upcoming events
- Promotions and special offers
You may disable notifications at any time through your device settings.
How We Use Information
We use collected information to:
- Process and fulfill orders
- Communicate regarding orders and services
- Provide customer support
- Improve app functionality
- Send notifications you have elected to receive
- Maintain security and prevent fraud
- Comply with legal obligations
Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate the app, including:
- Payment processors
- Cloud hosting providers
- Notification delivery services
- Analytics and error monitoring services
Information may also be disclosed when required by law or to protect our legal rights.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to:
- Provide services
- Complete transactions
- Resolve disputes
- Comply with legal and accounting requirements
Children’s Privacy
The app is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that information from a child under 13 has been collected, we will take reasonable steps to delete it.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to information we hold about you
- Correction of inaccurate information
- Deletion of personal information where permitted by law
To make a request, please contact us using the information below.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
SL.AM. Catering
Email: [email protected]
Phone: (618) 301-0361
Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted within the app or on our website. Continued use of the app after changes are posted constitutes acceptance of the updated policy.